PLAYSETS (KIDZSPACE) WARRANTY
JDM Structures Limited Warranties on Playsets
Vinyl Playsets Limited 20-Year Warranty, Structural Components. JDM Structures, Ltd., warrants to the original purchaser all vinyl structural components, such as PVC vinyl sleeves, poly decks and railings, to be free from defects in material and workmanship for 20 years from date of original purchase.
Wood Playsets Limited 10-Year Warranty, Structural Components. JDM Structures, Ltd., warrants to the original purchaser all wooden structural components, such as posts, decks and railings, to be free from defects in material and workmanship for 10 years from date of original purchase. Seasonal checks and surface cracks are a natural characteristic of wood and not a defect in material.
Vinyl and Wood Playsets Limited 5-Year Warranty, Non-Structural Components. All canopies, slides, metal components, swings, and accessories are warranted for 5 years from date of original purchase.
What Will We Do?
JDM Structures, Ltd., reserves the right to examine Product claimed to be defective and to recover any Product subject to a warranty claim. In the event of a defect covered by these warranties, JDM Structures, Ltd., will, within a reasonable time and at its discretion, remedy the defect by repair or replacement. JDM Structures, Ltd., reserves the right to make design and construction changes without notice.
What Will We Not Do?
Freight costs for replacement parts are not covered under warranty and will be the purchaser’s responsibility.
This Warranty Is Valid Only If You:
- Retain your original bill of sale or other proof of purchase.
- Notify us of a potential defect as provided in the section “How Do You Get Warranty Service?” • Prepare and maintain a well-drained site for the Product of less than two inches off level.
This Warranty Becomes Void If You:
- Move the Product from its original location.
- Make any alteration or addition to the Product.
What Do These Warranties Not Cover?
These warranties do not cover normal wear and tear, weathering to paint and stain, damage resulting from misuse, abuse, or failure to properly maintain the product, fading, acts of nature, or extreme weather conditions.
How Do You Get Warranty Service?
Contact JDM Structures, Ltd., within thirty (30) days of discovery of potential defect, at 5840 CR 201, Millersburg, Ohio 44654, 1-877-536-2276, and provide us with the following:
- A copy of your bill of sale or other proof of purchase.
- A written description and photograph of what you believe to be defective with the Product.